Privacy Policy

Privacy Policy

Last updated: 08/02/2026

Brick & Bloom Living Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK privacy laws.

This policy applies to visitors of our website and anyone who engages with our services.

1. Who We Are

Company name: Brick & Bloom Living Ltd

Registered in: United Kingdom

Role: Data Controller

If you have any questions about this policy or how we handle your data, you can contact us at:

Email: [email protected]

2. Personal Data We Collect

We may collect and process the following types of personal data:

Identity data: Name, title

Contact data: Email address, telephone number, postal address

Technical data: IP address, browser type and version, device information, operating system

Usage data: Information about how you use our website

Enquiry data: Information you provide when contacting us via forms, email, or phone

We do not knowingly collect data relating to children.

3. How We Collect Your Data

We collect data through:

• Direct interactions (e.g. filling in a contact form or emailing us)
• Automated technologies such as cookies and analytics tools
• Third parties or publicly available sources where permitted by law

4. How We Use Your Data

We use your personal data to:

• Respond to enquiries and provide our services
• Manage our relationship with you
• Improve our website and user experience
• Comply with legal or regulatory obligations
• We will only use your data when the law allows us to do so.

5. Legal Bases for Processing

Under UK GDPR, we rely on the following legal bases:

• Consent: Where you have given clear consent
• Contract: Where processing is necessary for a contract with you
• Legal obligation: Where required by law
• Legitimate interests: Where necessary for our business interests and your rights are not overridden

6. Cookies

Our website may use cookies to distinguish you from other users and improve your experience.

Cookies may include:

• Strictly necessary cookies
• Analytical or performance cookies
• You can control or disable cookies through your browser settings. 

7. Data Sharing

We do not sell your personal data.

We may share your data with trusted third parties such as:

• Website hosting providers
• IT and system administration services
• Professional advisers (e.g. accountants, legal advisers)

All third parties are required to respect the security of your data and treat it in accordance with the law.

8. International Transfers

If we transfer your personal data outside the UK, we ensure appropriate safeguards are in place, such as adequacy regulations or standard contractual clauses.

9. Data Security

We have appropriate technical and organisational measures in place to protect your personal data against unauthorised access, loss, misuse, or disclosure.

10. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

11. Your Data Protection Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure of your data
• Object to processing
• Request restriction of processing
• Request data portability
• Withdraw consent at any time
• To exercise these rights, please contact us using the details above.

12. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk

Telephone: 0303 123 1113

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you.